🚚 Delivering What Matters #1: It’s Not Just a Parcel

To us, it might be one of 170 stops.

To you, it might be the thing you’ve been waiting all week for.

A phone charger before a holiday.

A birthday gift ordered last-minute.

A replacement pram part for the school run tomorrow morning.

In the world of logistics, it’s easy to get caught up in numbers - routes, stops, packages, performance. But behind every scan and signature, there’s a story.

And when you take a step back, you realise: we’re not just delivering parcels.

We’re delivering moments that matter.

📦 When precision meets purpose

Our drivers cover hundreds of miles a week. They navigate vague instructions (“Leave with Dave” - who’s Dave?), unpredictable weather, and the occasional grumpy goose guarding a driveway.

But they do it with pride - because they know the job isn’t just about getting a box from A to B. It’s about reliability. It’s about care. It’s about showing up for people you may never meet, but still impact.

🙌 The human side of delivery

One of our drivers recently returned to a house after a failed delivery - not because they had to, but because the customer had called in tears, explaining it was for her son's first birthday.

It mattered.

So we made sure it got there.

These moments don’t get reported in spreadsheets. But they’re the reason we do what we do.

💬 We want to hear from you

This is the first in a new series we’re calling Delivering What Matters - a peek behind the wheel into the values, people, and purpose that drive us every day.

But we don’t want it to be one-way.

So tell us: what matters to you?

What’s been your most meaningful delivery - either receiving one or sending it?

Drop it in the comments or tag us in your story. We’ll be sharing our favourites in future posts. 

Because when it matters to you, it matters to us.

And that’s the kind of delivery we believe in.