Terms and conditions

June 28th, 2026

1. Introduction

(a) These terms and conditions (Terms) apply when you use the website at malooba.com and any related pages we operate (Website).

(b) You agree to be bound by these Terms which form a binding contractual agreement between you and us, Malooba Ltd, a company incorporated and registered in England and Wales with company number 05867652 and registered office at 4 Scarne Court, Hurdon Road, Launceston, Cornwall, PL15 9LR (“Malooba”, “Company”, “we”, “our” or “us”).

(d) We may change these Terms at any time by updating this page of the Website, and your continued use of the Website following such an update will represent an agreement by you to be bound by the Terms as amended.

2. Access and use of the website

You must only access and use the Website in accordance with these Terms and any applicable laws. If you use the Website on behalf of an organisation, you must ensure that your employees, sub-contractors, contractors and other representatives who use or access the Website comply with these Terms and any applicable laws.

3. Your obligations

You must not:

(a) copy, mirror, reproduce, translate, adapt, vary, modify, sell, decipher or decompile any part or aspect of the Website without our express consent;

(b) use the Website for any purpose other than to view information about Malooba, contact us, or use any functionality we make available on the Website from time to time;

(c) use, or attempt to use, the Website in a manner that is illegal or fraudulent or facilitates illegal or fraudulent activity;

(d) use, or attempt to use, the Website in a manner that may interfere with, disrupt or create undue burden on the Website or the servers or networks that host the Website;

(e) use the Website with the assistance of any automated scripting tool or software;

(f) act in a way that may diminish or adversely impact our reputation, including by linking to the Website in a way that is unlawful, misleading, defamatory or otherwise harmful; and

(g) attempt to breach the security of the Website, or otherwise interfere with the normal functions of the Website, including by:

(i) gaining unauthorised access to Website accounts or data;

(ii) scanning, probing or testing the Website for security vulnerabilities;

(iii) overloading, flooding, mailbombing, crashing or submitting a virus to the Website; or

(iv) instigate or participate in a denial-of-service attack against the Website.

(h) provide false, misleading, or inaccurate information about yourself or, if you are acting on behalf of an organisation, about your organisation, your authority to act, or any information you submit to us via the Website;

(i) impersonate any person or entity, or falsely state or otherwise misrepresent your affiliation with a person or entity; and

(j) upload, post, share or submit content that is inappropriate, offensive, unlawful, harmful, confidential to a third party, or that contains personal data unless you have authority to provide it to us and we have requested or permitted it through the Website.

4. Disclaimers and limitations of liability

(a) The Website and any information made available on it are provided on an ‘as is’ and ‘as available’ basis. To the fullest extent permitted by law, we disclaim all warranties, representations and conditions (express or implied) in relation to the Website and any Website Content, including any implied warranties of satisfactory quality, fitness for a particular purpose and non-infringement.

(b) You acknowledge that any Website Content is general in nature and is provided for information only. It does not constitute legal, employment, tax, financial, regulatory, operational, logistics, safety or other professional advice, recommendation or endorsement, and you should obtain independent advice before acting on it.

(c) The Website may link or redirect to websites, platforms, portals, applications, logistics, delivery, recruitment, onboarding, communications, analytics, hosting and other services owned and operated by third parties, including platforms and services connected with other delivery and logistics arrangements. Malooba does not control those third-party services. Any arrangements you enter into with third parties are between you and the relevant third party and are subject to that third party’s terms and policies.

(d) We do not endorse, guarantee, warrant or verify the quality, suitability, legality, availability, licensing, accreditation, compliance or performance of any third-party platform, service provider, contractor, driver, delivery partner, application or other third party listed, linked, referred to or mentioned through the Website.

(e) The Company makes no warranties or guarantees regarding any particular commercial, operational, delivery, engagement, contracting, employment, business development or other result from the use of the Website or any information accessed through it.

(f) To the fullest extent permitted by law, we will not be liable to you for any loss or damage (whether in contract, tort (including negligence), breach of statutory duty or otherwise) arising out of or in connection with your use of (or inability to use) the Website, reliance on any Website Content, or any act or omission of any third-party platform, service provider, contractor, driver, delivery partner or other user, including any indirect or consequential loss, loss of profits, loss of revenue, loss of business, loss of goodwill or loss of data. Nothing in these Terms excludes or limits any liability that cannot be excluded or limited by law.

5. Information on the website

(a) While we seek to keep the Website up-to-date and functioning properly, you acknowledge and agree that from time to time, you may encounter the following issues:

(i) the Website may have errors or defects;

(ii) the Website may not be accessible at times;

(iii) messages sent through the Website may not be delivered promptly, or delivered at all;

(iv) information you receive or supply through the Website may not be secure or confidential; or

(v) any information provided through the Website may not be accurate or true.

(b) We reserve the right to change any information, content or functionality on the Website by updating the Website at any time without notice, including descriptions of Malooba, logistics or delivery-related information, contact details and other Website Content. Website Content is for general website information only and does not amend or replace any separate operational, driver, contractor, other third-party agreement, policy or documentation.

6. Intellectual property

(a) We retain ownership of the Website and all materials on the Website (including text, graphics, logos, design, icons, images, sound and video recordings, pricing, downloads and software) (Website Content) and reserve all rights in any intellectual property rights owned or licensed by it not expressly granted to you.

(b) You may make a temporary electronic copy of all or part of the Website for the sole purpose of viewing it. You must not otherwise reproduce, transmit, adapt, distribute, sell, modify or publish the Website or any Website Content without prior written consent from us or as permitted by law.

7. Links to other websites

(a) The Website may contain links to other websites that are not our responsibility. We have no control over the content of the linked websites and we are not responsible for it.

(b) Inclusion of any linked website, platform or service on the Website does not imply our approval or endorsement of that linked website, platform or service.

8. Security

We do not accept responsibility for loss or damage to computer systems, mobile phones or other electronic devices arising in connection with use of the Website. You should take your own precautions to ensure that the process that you employ for accessing the Website does not expose you to risk of viruses, malicious computer code or other forms of interference. You must not attempt to gain unauthorised access to the Website, the server on which it is stored, or any server, computer, database, platform or account connected with the Website.

9. Reporting misuse

If you become aware of misuse of the Website by any person, any security issue, any unauthorised submission of third-party, confidential or personal data, any errors in the material on the Website, or any difficulty in accessing or using the Website, please contact us immediately using the contact details (see below ‘How to contact us’).

10. Privacy and cookies

Your use of the Website is also subject to our Privacy Policy and Cookies Policy, which explain how we collect, use and share personal data and how cookies and similar technologies may be used on or in connection with the Website. Those policies are available at malooba.com/privacy-policy and malooba.com/cookie-policy. You must not submit personal data relating to another person through the Website unless you have authority to do so and a lawful basis for providing it to us.

11. Governing law and jurisdiction

These Terms, and any dispute or claim (including non-contractual disputes or claims) arising out of or in connection with them or their subject matter or formation, are governed by the law of England and Wales. Each party irrevocably submits to the exclusive jurisdiction of the courts of England and Wales to settle any such dispute or claim.

12. Waiver

No party to these Terms may rely on the words or conduct of any other party as a waiver of any right unless the waiver is in writing and signed by the party granting the waiver.

13. Severance

Any term of these Terms which is wholly or partially void or unenforceable is severed to the extent that it is void or unenforceable. The validity and enforceability of the remainder of these Terms is not limited or otherwise affected.

14. How to contact us

You can contact us by post, email or telephone if you have any questions about these Terms.

Our contact details are shown below:

Malooba Ltd., company number 05867652 and having its registered office at 4 Scarne Court, Hurdon Road, Launceston, Cornwall, PL15 9LR
privacy@malooba.com