🚚 Delivering What Matters #3: The Crunch Point

There’s a moment on every route.

The easy drops are done. The sun's gone in. You’re behind schedule.

You glance at the map and see five top floor flats, two gated properties, and one parcel that definitely isn’t fitting through a letterbox.

We call it The Crunch.

The part of the day where rhythm meets resistance.

It’s the moment where decisions matter.

Do you cut corners?

Or do you dig in?

⚡ Holding the standard when it’s easiest to drop it

We’ve seen it all –

The driver who jogs to the door because they know the customer’s been waiting.

The one who rings, waits, then rings again… just in case.

The one who circles back at 9:15pm for the parcel that was meant to be redelivered tomorrow.

These aren’t requirements.

They’re choices.

And they’re what separate good deliveries from great ones.

🚪 Why it matters

At 7am, it’s easy to be motivated.

At 8pm, when the sky’s dark and your legs are tired, that’s when our team shows what they’re made of.

The Crunch reveals character.

And we’re proud of the people we have out there, day after day, choosing to do the job right.

💬 Tell us: What gets you through your crunch?

This is post three in our Delivering What Matters series.

We’ve shared what keeps us going - now it’s your turn.

What motivates you to keep standards high, even when the day gets tough?

Drop a comment, or tag us in your story.

We’d love to hear it.